UPDATE (1 Dec 2012): We’re glad to announce that as of 1 December 2012, cashout requests will be enabled again, and you shall be able to request for a cashout of your earnings once it reaches the minimum sum of RM100 as usual.
We regret that we would not be able to entertain enquiries regarding missing earnings after this date, as the deadline to submit enquiries has passed.
We thank you for your kind understanding and patience.
UPDATE: To all Churpers who have submitted enquiries, please note that your query will still be processed if you do not have screenshots; however, you are strongly encouraged to do so in order to help us verify details, and do also provide as much details as possible about your problem.
Please also feel free to share any existing campaigns that you see on the Rewards page, as all earnings generated will be credited as usual.
As many of you might have noticed, the ChurpChurp website was inaccessible for most of today (27 September), and it was brought to our attention that this was due to an intrusion into the networks of our web hosting service Exabytes, where 50 servers, including ours, were deleted. As a result, there was an interruption of services on our part.
Despite the deletion of the servers, our Tech team has since restored our site from a remote backup, and ChurpChurp is running as usual again. However, there are some data that might still be missing, and we need help from all of you to ensure that any hiccups are ironed out soon.
There are a few ways you can contact us if you are facing any issues with your ChurpChurp account, which are as below:
If you are encountering any errors with your account settings, user details, earnings, missing accounts and etc., please do get in touch with us via any of the ways listed above before 27 October 2012. Do provide us with as much information as possible, and do allow us until 30 November to resolve all issues.
While we are working hard to fix errors occurring at the moment, we also regret that we will temporarily be suspending cashout requests from all accounts until all matters have been resolved.
Thank you, Churpers, for all your patience and support through this time, and we apologise for any inconvenience caused.
The ChurpChurp Team